One account for the file and for ELP
A compliance lead brings English-language practice and testing into the same driver file.
Rohan Natarajan
Safety and Compliance Lead · Northgate Carriers
Mid-size carrier, dedicated compliance team
This is an illustrative story. The people, company and quotes are fictional, written by DQid to show how the product is used. They are not customer results.
“Training, the test and the certificate used to live in three places. Now they land in the same driver file as everything else.”
Rohan Natarajan
Safety and Compliance Lead, Northgate Carriers
Where the file lived before
Rohan’s team handled driver files in one tool and English-language training somewhere else. Certificates arrived as attachments and had to be matched to the right driver by hand.
What changed in the file
Drivers take ELP Training and the ELP Testing App from their phone. A completed course earns a certificate, and a completed test produces a score and a report. Both are added to the driver’s file, next to the documents that were already there.
Rohan sees who has started, who has finished and what is still open, in the same place he reviews everything else.
How the team works now
Drivers can practice on their own time. The carrier keeps the evidence with the file and decides how to use it under its own policy. Rohan checks one workspace instead of reconciling three.
Product areas in this story
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